Returns & Refund Policy

With each purchase, we at Superbowl Jackets want to guarantee your total happiness. We are aware, nonetheless, that you might occasionally need to return an item. To guarantee a seamless transaction, please carefully read our return policy:

Returns:

Only faulty items may be returned to us. Please get in touch with us to start the return procedure if you get a damaged item within three days of placing your order. Your item must be unused and in the same condition as when you received it to be eligible for a return. Additionally, it needs to be in its original packing.

Exchanges:

Regretfully, at this time, exchanges are not accepted. Please get in touch with us to start the return procedure as described above if you would want to swap a faulty item for an identical one.

Return Process:

Please email our customer support department at info@superbowljackets.com with your order number and details of the defect. Once your return is approved, we will provide you with instructions on how to proceed. Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:

We will email you to let you know that we have received your returned item when it has been received and examined. We will also let you know if your refund has been approved or denied. Within seven days of your return being accepted, your refund will be processed and a credit will be automatically credited to the original payment method.

  • We don’t offer any type of refund or return after the package is under the shipping and delivery process.
  • We also dont offer return or refund if there is any type of size issue, Before placing order please check out the size chart.

Order Cancellation:

You may only request that your order be canceled in the following circumstances:

  • If you decide to cancel within 12 hours after placing your order, you will receive a complete refund.
  • Cancellations made within three days will result in a 20% reduction from the total amount owed.
  • Cancellations made within 7 days will result in a 30% reduction from the total amount owed.
  • A cancellation request will not be fulfilled if it is submitted more than seven days after the order was placed. Once the goods are in the shipping and delivery process, we are unable to provide any kind of refund or return.

Contact us:

Please contact us at info@superbowljackets.com with any queries or feedback on our terms and conditions.